New York, NY — New York Attorney General Letitia James has released a consumer alert advising fans of Puerto Rican music sensation Bad Bunny to exercise caution when buying concert tickets, in light of reports regarding fraudulent ticket sales.
This alert follows complaints from New Yorkers who were denied entry to Bad Bunny’s concerts in San Juan, Puerto Rico, despite having bought what they thought were legitimate tickets. The affected individuals reported spending thousands of dollars on travel and tickets, only to be turned away at the venue because their tickets were invalid or counterfeit.
“Bad Bunny is a musical icon in New York, and scammers are taking advantage of his popularity to sell fake concert tickets,” said Attorney General James. “Too often, scammers use big events to cheat fans out of their hard-earned money.”
Attorney General James urged anyone who was sold fake or invalid tickets to file a complaint with her office and shared tips to help fans avoid falling victim to ticket scams:
- Buy from official or verified ticket sources, especially those endorsed by the artist or venue.
- Use reputable resale platforms that offer buyer protection and refund guarantees.
- Avoid using cash, wire transfers, or prepaid cards—opt for a credit card or PayPal to access dispute resolution options.
- Stay alert for deals that seem “too good to be true” and be cautious of aggressive sales tactics.
- Check the reputation of the ticket seller by consulting the Better Business Bureau or consumer complaint websites.
- Be careful with printed-at-home tickets, as they can be easily copied and sold multiple times.
New Yorkers who suspect they have been scammed should reach out to the Attorney General’s office at 1-800-771-7755 or submit a complaint online. With Bad Bunny’s concerts scheduled until September 14, 2025, the Attorney General’s office is actively monitoring reports and striving to safeguard consumers against ticket fraud.
